Ronald Reagan once said, “The most terrifying words in the English language are: I’m from the government and I’m here to help.”
People always have the reservations or have the wrong impressions about those who are working in the government sector, but recently a certain Sam Florentino submitted a commendation for the National Telecommunications Commission (NTC)’s efficient service as well as its head Gamaliel A. Cordoba. Eliseo Rio, Jr., the acting secretary of Department of Information and Communications Technology (DICT) shared on his facebook page the document from the Civil Service Commission (CSC).
Florentino took a Radio Operator Examination at NTC and underwent the internal processes of the aforementioned agency.
“I would like to commend this government agency for their efficient service which I have personally experienced.
“Parang nasanay na ako sa magulong sistema sa mga government office na napupuntahan ko. But this time, I told myself I need to commend these government people for a job well done. We all need such appreciation,” wrote Florentino.
The said commendation reflects what the Republic Act 11032, An Act promoting ease of doing business and efficient delivery of government services.
Florentino highlighted NTC’s seminar-orientation that was conducted two weeks prior his examination and mentioned that everything went smoothly and begun at 8:00 in the morning sharp. He added that even the guards made sure that the process was in order.
When he passed the examination the release of the results were even earlier than its original date and were given to the examinees on a ‘first- come, first-serve basis’. He also wrote that there were card numbers given in order to ensure a better transaction at the said government agency.
“I just sat there relaxed and waited for my number to be called. Very smooth transaction. Very orderly. Personnel were efficient and courteous.Sana lahat po ng government office ay ganito.
“For sure, there is leadership behind these and allow me to congratulate these government personnel for their hard work and dedication to bring service to us. Maraming salamat po sa inyong lahat sa NATIONAL TELECOMMUNICATIONS COMMISSION.”
The said experience of Florentino with NTC is probably reflective of Thomas Jefferson’s thoughts, “The care of human life and happiness, and not their destruction, is the first and only object of good government.”